Chapter 4 Using Surveys and Questionnaires

Caroline Hubble

In This Chapter

This chapter discusses questionnaires, which are one of the most common data collection instruments used in capturing evaluation data. A planned, structured questionnaire that asks the right questions the right way ensures the needed data are collected. In this chapter you will learn to

  • secure a plan
  • create the content
  • optimize the effectiveness
  • prepare for distribution
  • execute the tool.
 

Steps in Developing Surveys and Questionnaires

Once evaluation planning is complete, the plans are put into motion, thereby initiating data collection. Collecting the data is ...

Get ASTD Handbook of Measuring and Evaluating Training now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.