Using Evaluation to Improve
Training Value and Impact
Robert O. Brinkerhoff and Timothy P. Mooney
In This Chapter
The Success Case Method (SCM) evaluation method measures and evaluates training accurately, simply, and quickly, in a way that is both extremely credible and compelling. Upon reading this chapter, you will
- acquire a strategic, future-directed perspective on training
- learn the practical steps in a Success Case Method study
- understand the factors that should be addressed in helping an organization improve the business impact from training.
The Success Case Method
Results derived through ...