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ASTD Handbook of Measuring and Evaluating Training by Patricia Pulliam Phillips

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Chapter 9 The Success Case Method

Using Evaluation to Improve Training Value and Impact

Robert O. Brinkerhoff and Timothy P. Mooney

In This Chapter

The Success Case Method (SCM) evaluation method measures and evaluates training accurately, simply, and quickly, in a way that is both extremely credible and compelling. Upon reading this chapter, you will

  • acquire a strategic, future-directed perspective on training evaluation
  • learn the practical steps in a Success Case Method study
  • understand the factors that should be addressed in helping an organization improve the business impact from training.
 

The Success Case Method

Results derived through ...

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