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Asterisk: The Definitive Guide, 4th Edition
book

Asterisk: The Definitive Guide, 4th Edition

by Russell Bryant, Leif Madsen, Jim Van Meggelen
May 2013
Intermediate to advanced content levelIntermediate to advanced
843 pages
23h 50m
English
O'Reilly Media, Inc.
Content preview from Asterisk: The Definitive Guide, 4th Edition

Chapter 11. Parking, Paging, and Conferencing

I don’t believe in angels, no. But I do have a wee parking angel. It’s on my dashboard and you wind it up. The wings flap and it’s supposed to give you a parking space. It’s worked so far.

Billy Connolly

This chapter will focus on two important aspects of a PBX system: parking calls to allow them to be picked up from a location different from where they were originally answered, and paging, which allows the announcement of who the call is for and how it can be retrieved.

In Asterisk, these two functionalities are exclusive to one another, and can be used independently of one another. Some businesses that contain large warehouses, or have employees who move around the office a lot and don’t necessarily sit at a desk all day, utilize the paging and parking functionality of their systems to direct calls around the office. In this chapter we’ll show you how to use both parking and paging in the traditional setting, along with a couple of more modern takes on these commonly used functions.

features.conf

Asterisk also provides several features common to most modern PBXs, many of which have optional parameters. The features.conf file is where you can adjust or define the various feature parameters in Asterisk.

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Publisher Resources

ISBN: 9781449332433Errata Page