CHAPTER SIX

Warning: Attitude Hazards Ahead

STEP 6

Be pre-active.

This step helps you understand the importance of being prepared, never giving up, never quitting, knowing you will overcome. This is the mind-set you need to help you turn attitude into action.

Several years ago, I was invited to be one of the closing speakers for a big IBM rally in San Francisco. There were more than eight hundred people there. I was still working for Big Blue at the time, and I considered it an honor to be invited to address my coworkers, including a group from my hometown, Seattle. I was excited. I wanted, and needed, to be fully prepared. For two and a half weeks I worked on my presentation. I practiced my voice inflections. I worked on my introduction, ...

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