STEP FOURAction Planning

Step 4—Action Planning is the final step in this audit. Here you take the results of your analysis and prepare appropriate action plans—plans to capitalize on your human resources department’s strengths and to correct any areas needing improvement.

James Hayes (former president of the American Management Association) once commented, “Three areas requiring significant improvement are about all that can be handled successfully at one time.” He was speaking of employees, but the same is probably true for any function such as the human resources department, so for your action planning let’s identify what those three areas are.

Go back over all the information you have and identify which three categories most demand your immediate ...

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