Chapter 11: Communicating and Socializing Your Solution
In this chapter, we will continue with another Salesforce-specific knowledge area that is required to pass the CTA review board: communication. This is the seventh and final domain. We will go through the needed knowledge and preparations for this domain and then complete a hands-on exercise using a mini-hypothetical scenario.
Communication skills are crucial for a CTA. These skills allow you to explain your vision in a clear and detailed way, ensuring that your audience fully understands how everything is going to work together. This skill incorporates several sub-skills, such as the ability to create a descriptive diagram that can help you explain your solution and how to handle unexpected ...
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