June 2023
Intermediate to advanced
568 pages
15h 15m
English
This chapter will continue exploring Salesforce-specific knowledge areas required to pass the CTA review board. This time, you will tackle the communication domain. This is the seventh and final knowledge domain a CTA must master. This chapter will give you the knowledge and teach you the soft skills required to pass this domain. Then, you will complete a hands-on exercise using a mini hypothetical scenario.
Communication skills are crucial for a CTA. These skills allow you to explain your vision in a clear and detailed way, ensuring that your audience fully understands how everything is going to work together. This skill incorporates several sub-skills, such as the ability to create a descriptive ...
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