Chatbots provide a way to build a conversation application between a human and an application using a defined data source. Chatbots are often used in web-based customer service areas to answer common questions as they can simulate human communication and interact intelligently through a dialog with a human. This kind of interaction works best where the questions are likely targeted ...
7. Chatbots
Get Beginning Azure Cognitive Services: Data-Driven Decision Making Through Artificial Intelligence now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.