Acknowledgments
The authors would like to record their thanks to the many people who helped to make this book possible.
Neil would like to thank his wife, Christine, for her understanding and children Alex and Adrian for not complaining too loudly at Dad spending so long in The Den writing.
Rick would like to thank his wife, Ann, and their children, Jennifer and Andrew, for their very considerable patience during the evenings and weekends while Dad was yet again “doing book work.”
As for the publishing team, we’d like to thank the folks at Wiley who helped us get this fourth edition into print. Thanks to Carol Long for getting the process started and sorting out the contracts, and especially to Sara Shlaer for her exceptional editing work and Timothy Boronczyk for his excellent technical reviews. We also wish to thank Jenny Watson for chasing down all those odd bits of extras and generally guiding the book through the administrative layers, Bill Barton for ensuring proper organization and presentation, and Kim Cofer for a thorough copyedit. We are very grateful also to Eric Foster-Johnson for his fantastic work on Chapters 16 and 17. We can say that this is a better book than it would have been without the efforts of all of you.
We would also like to thank our employers, Scientific Generics, Mobicom, and Celesio for their support during the production of all four editions of this book.
Finally we would also like to pay homage to two important motivators who have helped make this ...