Chapter 1

1. Kurt Fischer, Vice President of HR, Corning, interview by Pete Ramstad and John Boudreau, Corning, New York, March 2001.

2. John W. Boudreau and Peter M. Ramstad, “Where’s Your Pivotal Talent?” Harvard Business Review, April 2005, 23–24.

3. Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Truths, and Total Nonsense (Boston: Harvard Business School Press, 2006).

4. See, for instance, Edward E. Lawler III, John W. Boudreau, and Susan Mohrman, Achieving Strategic Excellence (Palo Alto, CA: Stanford University Press, 2006); Frederick Frank and Craig Taylor, “Talent Management: Trends That Will Shape the Future,” Human Resource Planning Journal 27, no. 1 (2004): 33–41.

5. James O’Toole, Edward E. Lawler III, and Susan ...

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