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Beyond Performance Management: Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance by Steve Player, Jeremy Hope

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36

OPEN BOOK MANAGEMENT

What is this practice and how effective is it?

Open book management means that leaders make information accessible and transparent. Most organizations work on the assumption that the corporate center can dictate and direct information—that people only need to see “what they needed to know.” This command-and-control assumption must be tossed aside if leaders really want to move to a more empowered and adaptive organization. As we will explain, true transparency is potentially the best control system an organization can devise. But implementing it needs some courage.

Alternative names and related topics: business transparency; open, integrated systems; collaborative systems

Too many organizations operate behind a cloak of ...

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