Beyond Team Building

Index

• A
• Accountability, 57
• Action planning
  • evaluation of, 90–91
  • implementation of, 90–91
  • options for, 126–127
  • roles in, 89–90
• Agreements
  • action plans, 126
  • behavioral change, 136
  • negotiation of, 136–137
  • role‐clarification, 144
  • trust, 59
• Alliance teams. See Interorganizational alliance teams
• Amazon
  • culture at, 29
  • decision‐making at, 56
  • reward system at, 24–25
  • team size at, 13
  • technical talent at, 39
  • two‐pizza teams at, 40
• Amnesty guidelines, 59
• Anderson, Sterling, 38
• Appreciative inquiry (AI)
  • assumptions in, 147
  • benefits of, 148–149
  • questions used in, 148
  • for top management, 202
• Assignment summaries, 126
• Audio conferences, 178
• Authoritarian leaders, 96
• Autonomous work teams. See Self-directed work teams

• B
• Bain & Company, 129
  • collaborative leadership at, 94
  • employee satisfaction at, 95
  • feedback system at, 25–26
  • leadership mantra at, 96–97
  • recruitment at, 43–45
  • senior management role at, 23
  • team building process at, 81–82
• Benefit Everyone, 217
• Best Team study
  • objectives of, 215–216, 220
  • questions in, 219
  • values articulated in, 216
• Bezos, Jeff, 29
• Blanchard, Ken, 1
• Blast teams, 217
• Board of directors
  • compensation for, 199–200
  • creation of, example, 203–204
  • election of, 198–199
  • meetings, 200–202
  • types of, 195–196
• Bodecker, Sandy, 54
• Bosack, Leonard, 214
• Boss, Wayne, 127
• Breaking2 project, 54
• Buckingham, Marcus, 215, 221
• Bushe, Gervase, 148

• C
• Campbell, John, 2–3
• Change management
  • attitudes and, 116–117
  • at Cisco, 225–226
  • cross-cultural teams, 171–173
  • entrepreneurial teams, ...