A leader without a vision is a stamped letter without address;
it can never reach its destination.
AMONG THOSE WHO STUDY and work on enterprise transformation, there’s a healthy debate about the direction from which change ought to come. Some argue that the bottom-up model is best, and others prefer a hybrid of bottom-up and top-down. Our experience has demonstrated that, although transformation must evolve to be a hybrid, it absolutely must start at the top.
Hence, ours is a leadership-driven view of transformation. Although every stakeholder participating in the enterprise must understand, implement, assess, and enhance the transformation effort, our experience shows that those things occur—and ...