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Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure
book

Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure

by Alfred A. Marcus
October 2005
Intermediate to advanced content levelIntermediate to advanced
400 pages
8h 19m
English
Pearson
Content preview from Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure

Chapter 11. Ineptness

Ineptness kept the big losers even more deeply ensconced in their sour spots. (See Table 11.1.) They did not have the skills to create best-value positions for their customers. They did not have the skills to defend the positions they occupied. Without these skills, they were not able to protect the positions they occupied. They were vunerable to displacement by more capable competitors.

Table 11.1. Ineptness

Company

Ineptness

LSI Logic

Does not develop long-term customer ties

Has snags in managing mergers and acquisitions

Snap-On

Fails to deal effectively with productivity challenges

Experiences disarray in implementing new systems

Parametric

Provides less service and support when losses mount

Has an accounting scandal

IMC

Allows cost ...

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Publisher Resources

ISBN: 0131451324Purchase book