Brilliant Coaching, 2nd Edition

Let’s imagine that one of your team wants to talk to you about something and they want to do it away from the workplace. Perhaps they’re struggling with an issue or are frustrated about a situation and want to discuss this with you. It may be something apparently trivial, like a minor concern about a deadline, or something more significant, such as a crisis of confidence. It may be a fairly brief conversation, for example 20 minutes, or something that lasts much longer, perhaps several hours.

The Coaching Path

For all three off-line scenarios, we’re going to use one basic structure. This structure is illustrated in Figure 9.1.

While the Coaching ...