Sending attachments – smart behaviour

An employee who earns $60,000 a year and wastes five minutes a day (dealing with version control, file formats and other document related problems) costs an organisation $635 per year in lost productivity.

Osterman Research, 2009

How much are you costing yourself and your business by behaving thoughtlessly with attachments? Email seduces us into circulating huge volumes of attachments, very few of which are really needed by the recipient, as shown by the results of our research in Figure 15.1.


Figure 15.1 Volume of unnecessary attachments ...

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