Building AI Agent Platforms

About the Authors

Ben O’Mahony is Principal AI Engineer at Thoughtworks. He is a results-driven AI/Engineering leader with a track record of building high-performing teams and shipping business-critical AI, ML and data products and platforms at scale. He has deep expertise across the full Engineering and Data lifecycle from research to production deployment. Ben is adept at defining technical strategy, driving execution and partnering cross-functionally to deliver measurable impact. Recently Ben has been intensely focused on building Generative AI platforms, models and agents.

Fabian Nonnenmacher is a Lead Engineer at Thoughtworks, bringing a unique perspective to AI Engineering. Starting his career as a backend software developer, he also took on a Product Business Analyst role, giving him a distinct skill set that combines robust software architecture with a keen business and product mindset. This dual focus was central to his recent work, where he led the successful delivery of an MLOps platform. This project not only empowered teams to launch projects but also delivered tangible business value. A key part of this effort involved preparing the platform to unlock the full potential of Generative AI.