CHAPTER 13Eight Steps to Deploying Engaged Team Performance in Your Organization

IN THIS CHAPTER, we’ll delve deeper into the Engaged Team Performance methodology and discuss how to apply the eight steps to achieving ETP within your organization.

The GPS story in the previous chapters provided a comprehensive vehicle for explaining both the value of Engaged Team Performance and the overall approach to achieving it. Below, we’ll briefly summarize that approach so that anyone considering implementing ETP can use it as a guide; then, throughout the rest of the chapter, we’ll give direction on implementation.

Figure 13-1 is a tactical overview of the key aspects of ETP. Obviously, there are lots of factors to consider, and all organizations and processes ...

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