6DEFINE REQUIREMENTS
INTRODUCTION
Requirements definition is a significant part of the business analyst’s role, no matter which lifecycle approach is used and no matter whether the focus is on business or IT requirements. Standard investigation techniques such as interviewing, workshops and observation (Techniques 16, 18 and 19 – see Chapter 2) can help in the elicitation of such requirements, but additional techniques can be applied to improve the quality of this elicitation, the definition of the requirements themselves, and more importantly the quality of any resulting solutions. This stage of the business analysis process model focuses on a selection of such techniques, which serve to bring the requirements to life. It also covers some ...
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