Chapter 6
COMMUNICATING IN A DIVERSE WORK ENVIRONMENT
“I do not want my house to be walled in on all sides and my windows to be stuffed. I want the cultures of all the lands to be blown about my house as freely as possible. But I refuse to be blown off my feet by any.”
Mahatma Gandhi1
After completing this chapter, you should be able to:
- Understand the role of culture in shaping perspectives.
- Learn ways to succeed in a global environment.
- Appreciate that in life, familiar scripts do not apply in international communication.
- Learn ways to resolve conflicts that arises out of cultural differences.
- Understand methods for interacting effectively in cross-border virtual teams.
INTRODUCTION
Observing a business or social setting in the modern ...
Get Business Communication for Managers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
