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Business Engineering and Service Design, Second Edition, Volume I by Oscar Barros

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CHAPTER 3

Disciplines Integrated in the Design Approach

There are several disciplines that provide lines of conceptual work and technical development used in this book, and which are integrated into the proposed design methods. The approach outlined in the Prolog and Chapter 1, which will be detailed in Chapter 4 and used in several cases in Chapter 5, integrate the conceptual models and analytical techniques that are reviewed later to provide support for executing each of the components of Figure 1.1. This is done with a systemic and hierarchical methodology, where upper-level designs, supported by some of the conceptual models and analytical techniques, are progressively detailed using other ideas and tools of the same type. So, many different ...

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