Business Ethics and Corporate Governance

CHAPTER 10

Ethical Dilemmas, Sources and Their Resolutions

INTRODUCTION

All of us, as producers, distributors and even as consumers, confront situations where our moral behaviour is put to test. There are innumerable occasions when they may have to fight in courts, sellers try to suppress facts about their products or services; buyers collude with sellers in order to evade cases and taxes that are due to the government. Buyers more often refuse to take bills if taxes are added to the prices they pay for the products they buy. On every such occasion, we come across an ethical dilemma. In this chapter, we analyse the whys and wherefores of such dilemmas and how these can be surmounted by moral and upright behaviour.

WHAT IS AN ETHICAL DILEMMA? ...