In This Chapter
Reviewing the gentle guide framework
Contemplating the company collaborator framework
Checking out the company challenge framework
As Chapter 7 mentions, three of the six frameworks are internal, or geared toward employee-facing experiences.
This chapter explores these three frameworks in greater detail:
The gentle guide framework
The company collaborator framework
The company challenge framework
Gentle Giant: Exploring the Gentle Guide Framework
Gentle guide is a hand-holding, employee-facing framework, designed to help employees complete a process of steps — be they everyday job tasks or a specific, process-oriented training program for required certifications (see Figure 9-1).
Image courtesy of Badgeville
Figure 9-1: The gentle ...