Business Intelligence Applied: Implementing an Effective Information and Communications Technology Infrastructure

Conclusion

Organizations and their environments need to be analyzed so opportunities for ICT solutions can be understood. It is not possible to understand how and when it is appropriate to build ICT solutions to support the organization without that analysis. It does not matter if solutions are being considered to enhance competitive advantage or to support management decision making; a thorough analysis must be at the forefront before any solution is considered for funding. All ICT solutions must be value-producing opportunities, and through the analysis discussed in this chapter, such opportunities can be realized.

Notes

¹ See, e.g., John Hagel III and Marc Singer, “Unbundling the Corporation,” Harvard Business Review 77, no. 2 (March–April 1999): 133–41; and Michael E. Porter, “Strategy and the Internet,” Harvard Business Review 79, no. 3 (March 2001): 52–78.

² Porter, “Strategy and the Internet.”

³ Hagel and Singer, “Unbundling the Corporation,” 134.

⁴ Tawfik Jelassi. Strategies for e-Business: Creating Value through Electronic and Mobile Commerce (Harlow, UK: Prentice Hall, 2005).

⁵ Philip B. Evans and Thomas S. Wurster, “Strategy and the New Economics of Information,” Harvard Business Review 75, no. 5 (September/October 1997): 70–82.

⁶ Michael E. Porter, The Competitive Advantage of Nations (New York: Free Press, 1990).

⁷ Douglas M. Lambert, ed., Supply Chain Management: Processes, Partnerships, Performance, 3rd ed. (Sarasota, FL: Supply Chain Management Institute, 2008), ...