INDEX
A
acceptance of resignation 179
acknowledging a complaint 194
disclaiming responsibility 197
explaining a misunderstanding 198
acknowledging a customer for a special occasion 242
acknowledging an accomplishment 75–78, 92
acknowledging an order
back order 201
explaining shipment procedures 202
acknowledgment and request for funds 89
acknowledgment of contribution 91
additional information 13
address, forms of 247–261
British nobility 256–257
clerical and religious orders 258–261
college and university officials 261
diplomats 255
federal, state and local government officials 249–251
military abbreviations 254
military ranks 252–254
professional ranks and titles 248
adjustment letter 83
announcement of meeting 230
announcing a price increase ...
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