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Business Plans that Work: A Guide for Small Business 2/E, 2nd Edition by Jeffry Timmons, Stephen Spinelli, Andrew Zacharakis

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4IBISWorld, “IBISWorld Industry Report: Non Coin-Operated Laundromats and Dry Cleaners in the US,” August 2009. www.ibisworld.com.ezproxy.babson.edu/industryus/default.aspx?indid=1730.

5Parent company: DCI Management Group Ltd.

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