Buying Knowledge

Chapter 5Why Buy Knowledge?

The Role of the Modern Manager

Managers are not employed to make the inevitable happen. Many business and organizational functions and departments carry out their day-to-day duties without much need for detailed management oversight. Managers are employed to steer the organization in ways that maximize the value represented by their organization's various constituent parts. The higher that a manager rises within an organization, the greater the responsibility for 'steering' and progressively less for day-to-day tasks. At whatever level a manager sits, however, there is a constant requirement to manage knowledge - to be aware of what knowledge matters now and what knowledge will matter in the foreseeable future. As ...