CCNA Voice: Official Exam Certification Guide

Exam Preparation Tasks

Review All the Key Topics

Review the most important topics in the chapter, noted with the key topics icon in the outer margin of the page. Table 6.3 lists a reference of these key topics and the page numbers on which each is found.

Table 6.3. Key Topics for Chapter 6

Key Topic Element	Description	Page Number
Example 6.1	Creating local directory and caller ID information	179
Example 6.3	Configuration of busy and no answer call forwarding	182–193
Figure 6.5	Illustrates the concept of call hairpinning	184
List	The differentiation between blind and consult call transfer methods ...