The CCNA Voice exam topics covered in this chapter include the following:
Implement Cisco Unified Communications Manager Express to support endpoints using CLI.
Configure call-transfer per design specifications.
Configure voice productivity features including hunt groups, call park, call pickup, paging groups, and paging/intercom.
Configure Music on Hold.
Perform basic maintenance and operations tasks to support the VoIP solution.
Describe basic troubleshooting methods for Cisco Unified Communications Manager Express.
Chapter 6 will begin by showing the difference in ephone-DN and ephone configuration between ...