CCNP Collaboration Cloud and Edge Solutions CLCEI 300-820 Official Cert Guide

Chapter 15

Troubleshoot an MRA Solution

This chapter covers the following topics:

• MRA Troubleshooting General Techniques: Provides a litany of tools that can be used to identify issues with an MRA setup, and explains how to examine logging errors more closely when troubleshooting MRA issues.

• Registration and Certificate Issues: Identifies common reasons endpoints cannot register over MRA and the cause of common certificate and TLS connectivity issues.

• Cisco Jabber Sign-In Issues: Identifies the most common reasons the Cisco Jabber client cannot sign in over MRA.

• Other Specific Issues: Describes several other common issues that can occur when setting up an MRA solution, as well as common error codes engineers could encounter.

Each of the components ...