Trouble Ticket 6-3
Problem: PC1 is not able to access resources on PC2.
Let’s start this trouble ticket by verifying the problem. Example 6-19 verifies that PC1 cannot access resources on PC2 because the ping has failed.
Example 6-19 Failed Ping from PC1 to PC2
C:\PC1>ping 10.1.1.74Pinging 10.1.1.74 with 32 bytes of data:Request timed out.Request timed out.Request timed out.Request timed out.Ping statistics for 10.1.1.74: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Next, we ping the default gateway for PC1, and the result is not successful either, as shown in Example 6-20. This means that we have an issue from PC1 to the default gateway.
Example 6-20 Failed Ping from PC1 to Default Gateway
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