Trouble Ticket 6-4

Problem: PC1 is not able to access resources on PC2.

You start by verifying the problem, as shown in Example 6-31, which confirms (because the ping has failed) that PC1 is unable to access resources on PC2. Next you verify that PC1 can reach the default gateway, as shown in Example 6-32, which it can since the ping was successful. This confirms that no issue exists between PC1 and the default gateway. Next you verify that PC1 can reach the default gateway of VLAN 20, which is 10.1.1.65. Example 6-33 confirms that PC1 is able to reach the default gateway of VLAN 20 since the ping was successful as well.

Example 6-31 Failed Ping from PC1 to PC2

Click here to view code image

C:\PC1>ping 10.1.1.74Pinging 10.1.1.74 with 32 bytes ...

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