Trouble Ticket 15-1

Problem: Users in the 10.1.1.0/24 network indicate that they are not able to access resources in the 192.168.1.0/24 network.

As always, the first item on the list for troubleshooting is to verify the problem. You access a PC in the 10.1.1.0/24 network and ping an IP address in the 192.168.1.0/24 network and it is successful (0% loss), as shown in Example 15-44. However, notice that the reply is from the default gateway at 10.1.1.1, and it states Destination host unreachable. Therefore, it was technically not successful.

Example 15-44 Destination Unreachable Result from a ping Command on a PC

C:\>ping 192.168.1.10Pinging 192.168.1.10 with 32 bytes of data;Reply from 10.1.1.1: Destination host ...

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