Trouble Ticket 15-2

Problem: Users in the 10.1.1.0/24 network indicate that they are not able to access resources in the 192.168.1.0/24 network.

As always, the first item on the list for troubleshooting is to verify the problem. You access a PC in the 10.1.1.0/24 network and ping an IP address in the 192.168.1.0/24 network, and it is successful (0% loss), as shown in Example 15-58. However, notice that the reply is from 10.1.23.2 and it states TTL expired in transit. Therefore, it was technically not successful.

Example 15-58 TTL Expired in Transit Result from ping Command on PC

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C:\>ping 192.168.1.10Pinging 192.168.1.10 with 32 bytes of data:Reply from 10.1.23.2: TTL expired in transit.Reply from 10.1.23.2: TTL ...

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