Chapter 13
Guest Services
This chapter covers the following topics:
In corporate settings, the concept of providing access to guests has been around for a very long time. Consider it from a physical access perspective: A network administrator may need to invite a Cisco account team to meet in a conference room to learn about the latest offerings and features from Cisco. When the Cisco account team members arrive, they may have to check in with a human being who runs the “front desk” in the lobby, provide some form of identification, and tell the lobby administrator what company employee they are ...
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