Character Study: Strengthening the Heart of Good Leadership

character development is no excep-

tion. Feedback provides information

that lets leaders know how their char-

acter measures up and how they are

progressing toward their character

development goals. For feedback to

be effective, however, senior leaders

first need to establish and communi-

cate to their subordinates clear expec-

tations regarding patterns of behavior;

when these expectations are not pro-

vided, it’s the responsibility of the

junior leaders to seek them out. Once

the expectations are established as a

road map for character development,

leaders can have quarterly feedback

sessions with their bosses to gauge

their progress, reviewing specific

instances ...