Appendix A: Case Study
We use a case study to tie the topics in this book together. It is a real-world example of a Salesforce project that requires the techniques and skills taught in this book.
Problem statement
Acme Corp has recently deployed Salesforce Sales Cloud, and as part of that project, they created an integration with Oracle ERP. This integration keeps the Salesforce and Oracle ERP accounts in sync. Acme also has Snowflake in production. Snowflake is consuming data from multiple internal and external systems and has started to ramp up AI-based analytics. The Acme business leadership has asked the IT department to design a solution and estimate the time and cost of what it would take to have a Snowflake section on the Salesforce account ...
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