Chapter 2Heijunka, Planning and Scheduling, Sequencing Activities, Load Balancing
A bad system will beat a good person every time.1
W. Edwards Deming
Procter and Gamble (P&G): Level Loading2
A very visible feature of production control (PC) at P&G when Kenneth Hopper joined the company in 1948 was the department managers gathering outside the plant manager’s second-floor office on a Friday around midday, waiting to learn how much of their products each of the packing departments would require each day of the following week. A department providing a product to be packed had the freedom, limited only by the nature of its equipment, as to how and exactly when to produce it, but as to delivery, they had no choice. ...
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