Chapter 15. Troubleshooting Cisco NAC Appliance
This chapter covers the following topics:
- Licensing Issues
- Adding NAS to NAM
- Policy Issues
- Agent Issues
- Out-of-Band Issues
- Single Sign-On Issues
- High Availability Issues
- Useful Logs
- Common Issues Encountered by the Help Desk in the First 30 Days
This chapter goes through some common troubleshooting scenarios when deploying and working with NAC Appliance. You will learn general troubleshooting techniques and questions to ask when you see a problem with the operation of NAC Appliance.
License issues with the NAC Appliance are some of the most common reasons Technical Assistance Center (TAC) cases are opened. Most of the TAC cases are due to customer confusion on what is required ...