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Clash of the Generations by Valerie M. Grubb

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Chapter 4SETTING THE STAGE FOR GREAT PERFORMANCE

Employees who believe that management is concerned about them as a whole person—not just an employee—are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

—Anne M. Mulcahy1

Whoever first coined the saying “Employees join companies and leave managers” certainly hit the nail on the head—and it's more true today than ever before for employees of all ages. The employees most likely to jump ship are (perhaps not surprisingly) members of the Millennial generation.

According to a 2014 report from the Bureau of Labor Statistics, employees between the ages of 25 and 34 years old have a median job tenure of 3 years (down from 3.2 years in 2012). This isn't an issue among only your youngest employees, though: the median tenure for all workers is a mere 4.6 years. On the bright side, older employees tend to stick around a lot longer:

The results of a 2016 CareerBuilder study support the belief that employees have one eye on the door: “76 percent of full‐time ...

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