10 Quality

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As your CTO, I have several expectations about quality.

Continuous Improvement

I expect continuous improvement.

Human beings improve things with time. Human beings impose order upon chaos. Human beings make thing better.

Our computers are better than they used to be. Our cars are better than they used to be. Our airplanes, our roads, our telephones, our TV service, our communications services are all better than they used to be. Our medical technology is better than it used to be. Our space technology is better than it used to be. Our civilization is massively better than it used to be.

Why, then, does software degrade with time? ...

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