The Five Bridges: Gap-Closers That Make the Difference
First, take a look at Figures 1.3 and 1.4. You’ll see that five factors set apart the organizations with the best performance results and the companies more effective at execution. That is, they differentiated the “No Gaps” from the “Gaps.” And this is interesting: in companies whose leaders did report gaps, the presence of these factors contributed to confidence that the gap could be closed (Figure 1.5).
Figure 1.3 Good Versus Great
Figure 1.4 No Gap Versus Gap
I think of these differentiating ...