Chapter 13. Dialogues, Small Groups, and Expert Input Approaches

Applying the basic brainstorming and listing techniques in Chapter 12, “Gathering the Information—Brainstorming and Listing,” may be like finding yourself on a reliable, sturdy two-wheeled scooter on the road of collaborative group work. You have a mode of transportation, but your variety of terrain is perforce limited by the constraints of your vehicle, and passengers on a long journey may soon get bored.

Truly facilitative leaders quickly rev up their collaboration vehicle and move to a sleeker, four-wheeled model with rack and pinion steering and seat belts. You accommodate more people, rougher terrain, longer trips, and nobody gets hurt.

In this chapter, we look beyond the ...

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