February 2015
Beginner
374 pages
8h 3m
English
Content preview from Communicating the UX Vision
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Chapter 2
Having different KPIs
Abstract
Every department of an organization has a different definition of what success means, but a product only succeeds when it meets all of these. Working effectively as cross-functional teams means understanding and responding to everyone’s motivations and incentives. To persuade people that our solution is right, we must first convince them that it isn’t contrary to their definition of right. As well as receiving others’ key performance indicators (KPIs), we must promote our own.
Keywords
KPI
motivation
quality
conflict
incentive
organizational change
bikeshedding
Why do the kinds of specialized business dialects that we discussed in Chapter 1 exist in the first place, if they plague the development ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.