> To select computer components based on the customer’s needs
> The components best suited for a particular computing environment
> How to design for specific computer subsystems, such as the video or storage subsystem
> How to perform basic troubleshooting procedures
> How BIOS/UEFI controls the boot sequence and how that helps when troubleshooting
> The purpose of POST error codes
> How to deal with difficult customers or situations
CompTIA Exam Objectives:
✓ 1201-2.8 Explain networking tools and their purposes.
✓ 1201-4.1 Explain virtualization concepts.
✓
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