June 2009
Intermediate to advanced
672 pages
19h 8m
English
Content preview from Complete Web Monitoring
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Internal Community Platform Examples
Most companies already have the building blocks of a community. With email systems, organizational charts, and company directories, they have social graphs. Community platforms extend these systems rather than being standalone platforms. They incorporate several community models under a single umbrella.
Chat
With a known social graph, chat systems can tie into existing messaging servers. For example, Parlano’s MindAlign (now part of the Microsoft Live Communication Server) works with an employee’s existing contacts, as shown in Figure 15-1.
Figure 15-1. MindAlign by Parlano (now part of Microsoft’s Office Communication Server)
Hosted solutions, such as Campfire (shown in Figure 15-2) are geared toward smaller businesses that are looking for ways to reach out to one another in real time. These types of solutions are much easier to install and manage than enterprise platforms.
Figure 15-2. Hosted internal chat platforms like Campfire are aimed at smaller, more distributed organizations
Large enterprises will run chat internally in part because of reporting and compliance legislation. Some industries require that all interactions be archived and available for discovery in the event of legal disputes. Also, by using an internal chat system, a company can block ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.