220-902 Cram Quizzes and Answers
Chapter 1 Cram Quizzes
1. What is the second step of the A+ troubleshooting methodology?
A. Identify the problem.
B. Establish a theory of probable cause.
C. Test the theory.
2. When you run out of possible theories for the cause of a problem, what should you do?
A. Escalate the problem.
B. Document ...