7Troubleshooting and Preventive Maintenance for Laptops

CERTIFICATION OBJECTIVES

images 701: 2.4 Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method

images 702: 1.3 Given a scenario, install, configure, detect problems, troubleshoot, and repair/replace laptop components

QUESTIONS

As an A+ technician, you will be expected to have the specialized skills to troubleshoot laptops when something goes wrong and to prevent problems from happening in the first place.

1. You have a customer who wants ...

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