701: 3.1 Compare and contrast the different Windows operating systems and their features
701: 3.2 Given a scenario, demonstrate proper use of user interfaces
As an A+ technician, you are expected to have a basic understanding of the various Microsoft Windows operating systems, from Windows 2000 to Windows 7, including upgrade paths, user interfaces, system requirements, and so on. Some of the most common questions and issues your customers will have are Windows related.
1. You have ...