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CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Cert Guide

by Rick McDonald

October 2022

Intermediate to advanced

912 pages

21h 37m

English

Pearson IT Certification

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“Do I Know This Already?” QuizInstalling and Configuring Laptop Hardware and ComponentsDisplay Components of Mobile DevicesSetting Up and Configuring Accessories and Ports of Mobile DevicesConfiguring Basic Mobile Device Network Connectivity and Application SupportReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizTCP and UDP Ports, Protocols, and Their PurposesNetworking HardwareCompare and Contrast Wireless Networking ProtocolsServices Provided by Networked HostsInstall and Configure a Basic Wired/Wireless SOHO NetworkNetwork Configuration ConceptsInternet Connection Types, Network Types, and Their FeaturesUsing Networking ToolsReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizBasic Cable TypesInstalling RAM TypesInstalling Storage DevicesInstalling Motherboards, CPUs, and Add-on CardsPower SuppliesMultifunction Devices/Printers and SettingsPrint TechnologiesReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizCommon Cloud ModelsClient-Side Virtualization OverviewReview All the Key TopicsDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizTroubleshooting MethodologyTroubleshooting Motherboard, RAM, CPU, and Power IssuesTroubleshooting Storage Drives and RAID ArraysTroubleshooting Video, Projector, and Display IssuesMobile Device TroubleshootingPrinter TroubleshootingNetwork TroubleshootingReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizBasic Features of Microsoft Windows EditionsMicrosoft Command-Line ToolsMicrosoft Windows 10 Operating System (OS) Features and ToolsWindows 10 Control Panel UtilitiesWindows SettingsMicrosoft Windows Networking Features on a Client/DesktopInstallation and Configuration ConceptsUnderstanding Common OS TypesOS Installations and Upgrades in a Diverse OS EnvironmentCommon Features and Tools of the macOS/Desktop OSCommon Features and Tools of the Linux Client/Desktop OSReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizSecurity MeasuresWireless Security Protocols and AuthenticationMalware Removal and PreventionSocial Engineering Threats and VulnerabilitiesMicrosoft Windows OS Security SettingsSecurity Best Practices to Secure a WorkstationSecuring Mobile DevicesData Destruction and DisposalConfiguring Security on SOHO NetworksConfiguring Browser and Relevant Security SettingsReview All the Key TopicsDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizTroubleshooting Common Windows OS ProblemsTroubleshooting Common PC Security IssuesBest Practice Procedures for Malware RemovalTroubleshoot Common Mobile OS and Application IssuesTroubleshoot Common Mobile OS and Application Security IssuesReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
“Do I Know This Already?” QuizBest Practices and DocumentationChange ManagementWorkstation Backup and Recovery MethodsExplain Common Safety ProceduresEnvironmental Impacts and Appropriate ControlsAddressing Prohibited Content/Activity and Privacy, Licensing, and Policy ConceptsCommunication Techniques and ProfessionalismScripting BasicsRemote Access TechnologiesReview All the Key TopicsComplete the Tables and Lists from MemoryDefine Key TermsAnswer Review Questions
Exam InformationGetting ReadyTools for Final PreparationSuggested Plan for Final Review/StudySummary
Chapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7Chapter 8Chapter 9
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Content preview from CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Cert Guide

Chapter 5 Hardware and Network Troubleshooting

This chapter covers the seven A+ 220-1101 exam objectives related to best practice troubleshooting methodology; troubleshooting common problems with motherboards, RAM, CPUs, and power; troubleshooting storage drives and RAID arrays; troubleshooting video, projector, and display issues; troubleshooting common mobile device issues; troubleshooting and resolving printer issues; and troubleshooting wired and wireless network problems. This exam domain may comprise 29 percent of the exam questions and consists of the following specific objectives:

Core 1 (220-1101): Objective 5.1: Given a scenario, apply the best practice methodology to resolve problems.
Core 1 (220-1101): Objective 5.2: Given a scenario, ...