Chapter 5

Hardware and Network Troubleshooting

This chapter covers the seven A+ 220-1101 exam objectives related to best practice troubleshooting methodology; troubleshooting common problems with motherboards, RAM, CPUs, and power; troubleshooting storage drives and RAID arrays; troubleshooting video, projector, and display issues; troubleshooting common mobile device issues; troubleshooting and resolving printer issues; and troubleshooting wired and wireless network problems. This exam domain may comprise 29 percent of the exam questions and consists of the following specific objectives:

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